Everything You Need to Know about Social Work Case Managers, including Salary


2023 Job Aid: Social Worker Case Manager Job Description & Role of a Case Manager in Social Work

Disclaimer

According to the U.S. Bureau of Labor Statistics (BLS), the employment of social workers, including case managers, is projected to grow by 9 percent from 2021 to 2031, which is much faster than the average for all occupations. Among these vital roles, the position of a social work case manager stands out as an essential pillar in the field of social work.

What is social work. Social work job growth. Social Work introduction guide

Whether you are considering a career as a social work case manager or seeking assistance from these dedicated professionals, understanding what is a case manager in social work, the roles of a case manager in social work, social work case manager requirements, and social work case manager salary is crucial.

what is a case manager in social workCase Manager Job Description Social Work

In today’s ever-evolving society, the demand for compassionate and skilled professionals who can support individuals and communities in need is at an all-time high. Read on, to find out what is a case manager in social work and everything else you need to know about social work case managers.

See Also: Best Social Services Guide with Examples, Types & Assessments


Would you like to share feedback on what does a social work case manager do? Are there any certified social work case manager or MSW case manager job descriptions that we should include in this guide for other social work case managers to leverage? If so, contact the Social Work Portal Team.


Table of Contents: Case Manager Job Description Social Work

Keep on scrolling down this page to read each section or click any link below to go directly to that section.

  1. What is a Case Manager in Social Work? | Case Manager Definition Social Work
  2. Difference Between Case Manager and Social Worker | Case Manager vs Social Worker
  3. What’s the Main Difference Between Case Worker vs Case Manager?
  4. Case Manager Job Description Social Work
  5. What Does a Case Manager Do in Social Work? | Role of Case Manager in Social Work
  6. Case Manager Duties in Social Work
  7. Social Work Case Manager Salary
  8. Importance of Social Work Case Managers
  9. Conclusion | Case Manager Social Worker Guide
  10. FAQ | Social Work Case Manager Duties
Social Work Toolkit

Don’t Miss: Best Social Work Degree Programs for Social Workers – Online & Near You


What is a Case Manager in Social Work? | Case Manager Definition Social Work

In the realm of social work, the role of a role of a case manager holds immense significance in supporting individuals and communities facing diverse challenges. But what is a case manager in social work? What is case manager social work definition?

A case manager in social work serves as a central figure in coordinating services and resources to help clients navigate complex social systems. Social work case managers primary goal is to enhance the well-being and quality of life for their clients by addressing their unique needs and empowering them to overcome barriers.

Whether it’s assisting families in crisis, advocating for individuals with mental health issues, or supporting those in the criminal justice system, social work case managers play a vital role in promoting positive outcomes.

An example of case manager in social work could be someone working in a community health center, assisting low-income individuals in accessing healthcare services, securing housing, and connecting with community resources.

Social work case managers provide ongoing support, monitor progress, and make necessary adjustments to the care plan. Our Case Management Hub cloud-based software is perfect for just that!

Efficiently keep track of all your clients, case notes, tasks, and staff with our All-in-One Client and Case Management Software and witness a remarkable shift in the way you operate your social work practice.

therapists tools demos

Now that we’ve defined a social work case manager, let’s get into a quick overview of case manager vs social worker.

Related: Introduction to Social Work Guide


Key Differences Between Case Manager vs Social Worker | Case Manager vs Social Worker

The field of social services encompasses a wide range of professionals dedicated to supporting individuals and communities in need. Two key roles within this realm are social work case manager case and social worker. While there may be some overlap in their responsibilities, there is a distinct difference between case manager and social worker.

So, what’s the main difference between case manager vs social worker?

Social workers as managers typically focus on coordinating services and resources for clients. Working as a case manager, their role is to assess clients’ needs, develop care plans, and connect them with appropriate services, such as healthcare, housing, or financial assistance.

Working as a case manager also means working closely with clients and also their families, and helping them navigate complex systems. They excel in coordinating care, ensuring that clients have access to the necessary resources to meet their needs and achieve their goals.

This is where SWP All-in-One Client and Case Management Software can be of great help. Sign up today and streamline your client information, case notes, assessments, and intakes with ease.

On the other hand, social worker takes a more comprehensive approach to address the underlying issues affecting individuals and communities. They are trained professionals who provide counseling, therapy, and intervention services to help clients overcome emotional, psychological, and social challenges.

Social workers focus on the holistic well-being of individuals, addressing mental health concerns, advocating for social justice, and promoting positive social change. Now that we have a clear understanding of the difference between case manager and social worker, we’ll delve into the difference between case worker vs case manager.

Popular Article: Best Social Work Theory & Practices You Need to Know About


Do you have any questions about what does a social work case manager do? Do you have any example of case manager in social work that you would like to share with our readers? If so, contact the Social Work Portal Team.


What’s the Main Difference Between Case Worker vs Case Manager?

The main difference between a case worker vs case manager lies in their level of responsibility and the scope of their roles within the field of social work. While both professions involve assisting individuals and communities, there are distinct variations in their primary duties and overall approach.

A case worker vs case manager typically focuses on direct service provision to clients. They work closely with individuals or families facing various challenges, such as poverty, mental health issues, or substance abuse. Case workers assess clients’ needs, provide counseling, and connect them with necessary resources and support services.


Sign Up for
Case Management Hub

and see for yourself why this is the ultimate social work case management software!

Social Work Support

therapists tools demos Subscribe Now


A case manager takes on a broader role that encompasses coordinating and managing the overall care of clients.

In addition to providing direct services, case managers are responsible for conducting comprehensive assessments, developing personalized care plans, and coordinating multiple services and resources to meet clients’ needs. They work collaboratively with various service providers and agencies to ensure that clients receive a comprehensive and integrated approach to care.

Case managers focus on advocacy, ensuring clients’ rights are upheld, and navigating complex systems on their behalf. They also engage in ongoing monitoring, evaluation, and adjustment of care plans to optimize client outcomes. Next, we’ll take a further look into the social worker case manager job description.

Read More: Best CAGE Assessment and Screening Tool Guide


Social Worker Case Manager Job Description | What is Case Manager in Social Work?

A social worker case manager job description involves being a key figure in providing comprehensive support and assistance to individuals and communities facing various challenges.

A social work care manager is responsible for managing clients’ cases by assessing their needs and creating personalized care plans to guide them through the process of accessing essential services and resources.

Certified Social Work Case Managers, particularly those with a Master of Social Work degree (MSW case manager), bring advanced knowledge and expertise to their roles.

Social work case managers play a vital role in facilitating communication and collaboration between clients and various service providers. Social work case manager also works with a diverse network of professionals, including healthcare providers, social service agencies, educators, and psychologists, to ensure a holistic approach to client care.

Additionally, case manager social work practitioners are responsible for monitoring and evaluating the progress of their clients, ensuring that they receive the best possible care and that their needs are continually met.

Through ongoing communication and collaboration, social work case managers can adjust care plans as necessary, ensuring a coordinated and integrated approach to service provision.

You can do all that and more with our Client and Case Management Hub.

Effortlessly oversee all your clients, cases, tasks, forms, and more from a single, centralized platform. Don’t take our word for it, try it yourself!

Related: Best Adoption and Foster Care Social Work | Pay, Career, and More


What Does a Case Manager Do in Social Work? | Role of a Case Manager in Social Work

A role of a case manager in social work is vital and multifaceted and it revolves around supporting individuals and communities facing various challenges.

The primary roles of a case manager in social work are providing comprehensive assistance coordination, and advocacy to help clients navigate complex social systems and improve their overall well-being.

One of the key roles of a case manager in social work is conducting thorough assessments. They spend time getting to know their clients, and understanding their unique strengths, challenges, and aspirations.

This information forms the foundation for developing personalized care plans that address clients’ specific needs and goals. If you’re a social work case manager that’s looking to streamline all your assessments while staying on top of all your tasks, Case Management Hub is the right solution for you.

Experience the game-changing benefits of our social work client and case management software with Case Management Hub – streamline your workflow and elevate your practice to new heights! By taking a holistic approach, a case manager social worker ensures that clients receive the support they require across multiple domains, including healthcare, education, housing, employment, and social services.

social worker case manager job descriptionCase Manager Information – Roles of Case Manager in Social Work

In addition to assessments and care planning, social workers as managers serve as coordinators and facilitators. They connect clients with necessary services and resources, acting as a bridge between individuals and various service providers.

Whether it’s arranging medical appointments, accessing financial assistance, or connecting clients with community organizations, a case manager social worker takes on the responsibility of streamlining and coordinating care to ensure clients receive comprehensive support.

Furthermore, case manager social work plays a crucial advocacy role, ensuring their rights are safeguarded and that they have equitable access to crucial services, benefits, and opportunities. They navigate complex bureaucratic systems, working tirelessly to remove barriers and create positive change. Through collaboration with other professionals involved in their clients’ care, case managers strive to achieve the best possible outcomes and ensure that their clients receive the support they need to thrive.

Their dedication and advocacy contribute significantly to improving the lives of those they serve in the field of social work.

With good understanding of the roles of case manager in social work, the difference between case manager and social worker, and case worker vs case manager, in the section below, we’ll give you a clear overview of case manager duties social work.

Join All-in-One Client and Case Management Platform and elevate your social work practice with the streamlined client and case management.

therapists tools demos

Don’t Miss: Best Independent Social Worker Guide


Are you looking for free social worker templates & forms? You can download all our free social worker tools here.


Case Manager Duties Social Work | What Do Case Managers Do in Social Work?

So, what exactly what does a case manager do in social work?

Case managers in social work have a wide range of duties and responsibilities that revolve around supporting and assisting individuals and communities in need. Some common duties of a case manager in social work include:

  • Assessment and Intake Case Manager Duties

Social work case managers conduct thorough intakes and assessments of clients’ needs, strengths, challenges, and goals.

They gather information through interviews, observations, and reviewing relevant documentation to develop a comprehensive understanding of the client’s situation.

  • Care Planning Social Work Care Manager Duties

Based on the assessment, social workers as managers develop individualized care plans.

These plans outline the specific goals, interventions, and services needed to address the client’s needs. Care plans are created collaboratively with the client, and they serve as a roadmap for the client’s journey towards improved well-being.

  • Resource Coordination Social Services Case Manager Duties

Case managers play a crucial role in connecting clients with necessary resources and services.

They identify and link clients to healthcare providers, social service agencies, educational institutions, housing programs, employment services, and other relevant community resources that can address the client’s needs.

case manager job description social workSocial Work Case Manager Requirements & the Role of Case Manager in Social Work

  • Advocacy Social Services Case Manager Duties

Case managers act as advocates for their clients, ensuring their rights are upheld and that they have access to the services and benefits they require.

Case manager social worker may also assist clients in navigating complex systems, advocating for policy changes to improve service delivery, and empowering clients to self-advocate.

  • Monitoring and Evaluation Care Manager Social Worker Duties

Case managers regularly monitor and evaluate the progress of clients in achieving their goals.

Additionally, they also track the effectiveness of interventions, make adjustments to care plans as needed, and collaborate with other professionals involved in the client’s care to ensure coordinated and integrated services.

  • Crisis Intervention Case Manager Social Work Duties

In times of crisis or emergencies, case managers provide immediate support and intervention.

They help clients navigate through difficult situations, connect them to emergency resources, and provide emotional support to help clients regain stability.

  • Documentation and Reporting Case Manager Duties Social Work

Case managers maintain accurate and detailed records of client interactions, assessments, care plans, progress notes, and service referrals.

They also prepare reports to document client outcomes, program effectiveness, and other relevant data for program evaluation and funding purposes.

If you’re looking for comprehensive software that comes equipped with pre-made intakes, assessments, letter templates, reporting, and everything else you need to be a successful social worker, don’t miss this opportunity.

Join SWP Client & Case Management Hub today and streamline your workflow, enhance productivity, and elevate your impact!

Popular Article: Social Work Processes with Examples & SOAP Notes


Do you have additional feedback on case manager job description social work provided in this guide? Do you have any tips about the social worker case manager job description in general? Click here to contact the Social Work Portal Team.


Social Work Case Manager Salary | Case Manager Social Worker Income

Social work case manager salary can vary depending on various factors such as experience, education, geographic location, and the specific industry or organization they work for.

While it’s important to note that salary ranges can differ, we can provide a general overview of the average social work case manager salary.

According to Salary.com, as of May 1, 2023 in the United States, the average annual social work case manager salary is around $90,000.

Entry-level positions or social work case managers with less experience will typically earn salaries at the lower end of this range, while more experienced, certified social work case manager, intake case manager, and senior case managers may earn salaries towards the higher end or even above.

Additionally, factors such as advanced degrees (such as MSW case manager) certifications (such as certified social work case manager), and specialization in a particular field of social work can contribute to higher earning potential.

It’s worth mentioning that salaries can also vary based on the industry in which a social work case manager is employed.

Case managers working in healthcare settings, government agencies, or nonprofit organizations may have different salary scales compared to those working in private practices or social service agencies.

Furthermore, the geographic location of employment plays an important role in determining salary levels. Metropolitan areas and regions with higher cost of living tend to offer higher salaries to compensate for the increased expenses.

It’s important for social services case manager, to not only consider salary but also all the rewards that come with this work.

While salaries can vary, the fulfilling nature of the role and the ability to help others often outweigh monetary considerations for many social work professionals.

See Also: Social Work Private Practice Guide | Best Guide for Social Workers


Do you have any questions about the social services case manager salary described above? Click here to contact the Social Work Portal Team.


Importance of Social Work Case Managers and Working as a Case Manager

The importance of working as a case manager cannot be overstated.

Here are some key reasons why what does a case manager do in social work social is vital and the significance of the role of a case manager in social work:

  • Comprehensive Support

Social work case managers provide comprehensive support to individuals and communities facing various challenges.

The roles of a case manager in social work may include assessing clients’ needs, developing personalized care plans, coordinating services, and advocating for their clients.

Social workers as managers use a holistic approach that ensures clients receive the necessary support across multiple domains.

  • Empowerment and Advocacy

The role of a case manager in social work is to empower clients by involving them in the decision-making process and advocating for their rights.

Additionally, social work case manager duties include providing information, resources, and guidance to help clients make informed choices and assert their needs.

By amplifying clients’ voices and addressing systemic barriers, social workers as managers work toward social justice and equity.

  • Coordination and Collaboration

Social services case manager serves as the central point of contact, coordinating services and collaborating with various professionals and organizations involved in their clients’ care.

This ensures a cohesive and integrated approach, preventing fragmentation and improving the overall effectiveness of interventions and support systems.

Don’t miss out on the opportunity to sign up for Case Management Hub platform and discover the power of seamless teamwork and collaboration in managing your cases.

what does a case manager do in social workCase Manager Job Description Social Work

  • Long-term Relationship Building

Working as a case manager allows professionals to establish long-term relationships with their clients.

This continuity of care enables case managers to develop a deep understanding of clients’ needs, build trust, and provide ongoing support throughout their journey.

  • Making a Difference

Working as a case manager provides an opportunity to make a tangible difference in the lives of individuals and communities.

Social work case managers witness firsthand the positive impact their support has on clients, helping them overcome challenges, achieve goals, and improve their overall well-being.

This sense of fulfillment and purpose is a significant motivating factor for many case managers.

  • Professional Growth

Working as a case manager offers continuous professional growth and development. It allows professionals to sharpen their assessment, coordination, advocacy, and communication skills.

Social work case managers also gain in-depth knowledge of social systems, community resources, and policy frameworks, enhancing their expertise in the field of social work.

Still looking for that perfect software to elevate your productivity and your social work practice?

Subscribe to All-in-One Client & Case Management Hub and take control, streamline workflows, boost productivity, and elevate your impact to new heights!

Don’t Miss: Best Clinical Social Worker Guide


Do you have questions about role of case manager in social work? Do you have insight into the difference between case manager and social worker that you would like to share? If so, contact the Social Work Portal Team.


Conclusion | Care Manager Social Worker Guide

Whether you are considering a career as a social work care manager or seeking the assistance of one, understanding the vital role they play in social work is crucial.

In this Social Work Portal guide, we have explored what is case manager in social work, the essential functions, and duties of case managers, highlighting their role as advocates and coordinators of services for individuals and communities in need.

We hope that you found all this case manager information useful and that it will be of help on your journey of working as social work care manager.

If you have any questions or would like further information about the role of a social work case manager, get in touch with Social Work Portal team.

Social Work Toolkit

FAQ | Everything You Should Know About Social Workers As Managers

What is case manager in social work?

A case manager in social work serves as a central figure in coordinating services and resources to help clients navigate complex social systems.

What’s the main difference between case manager vs social worker?

Social work case managers typically focus on coordinating services and resources for clients.
On the other hand, social worker takes a more comprehensive approach to address the underlying issues affecting individuals and communities.

What are the main roles of a case manager in social work?

The primary roles of a case manager in social work are providing comprehensive assistance coordination, and advocacy to help clients navigate complex social systems and improve their overall well-being.
One of the key roles of a case manager in social work is conducting thorough assessments. They spend time getting to know their clients, understanding their unique strengths, challenges, and aspirations.


Note: Content on Social Works socialworkportal.com website is copyrighted. 
Social Work Portal Disclaimer: Social Work Portal is not a social work agency and we do not refer social workers. This web site is provided for educational and informational purposes only and does not constitute providing medical advice or professional services. The information provided should not be used for diagnosing or treating a health problem or disease, and those seeking personal medical advice should consult with ... Read our full disclaimer here: Social Work Portal Disclaimer.

Image sources: Stock.adobe.com

Powered By NGINX